While important, organizational values play no key role in exceeding management expectations. True

The statement "While important, organizational values play no key role in exceeding management expectations" is generally considered false. Organizational values are fundamental to shaping the culture, behavior, and decision-making processes within a company. They can significantly influence employee engagement, motivation, and alignment with the organization's goals. When employees understand and embrace the organization's values, they are more likely to work collaboratively, innovate, and go above and beyond in their roles, which can lead to exceeding management expectations. In summary, while organizational values are just one aspect of a broader management strategy, they play a crucial role in fostering an environment where employees are empowered to excel and contribute to the organization's success.